Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Guarantee

  • Each ticket that you send to the technical support Department will be responded to within less than 60 minutes. All basic queries shall be addressed straight away. Nonetheless, if the help inquiry you have posted requires help from a proficient administrator, we are going to forward the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Professional Tech Assistance Service

  • Our tech help crew will be on duty for you 24/7 to to take care of all assistance inquiry tickets that you send. We offer tech help for the software programs that are installed in advance on your web server. These include our in–house developed Web Control Panel, the chosen OS along with the server administration panel (with regards to the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • A descriptive and constantly updated collection of articles is included in our in–house built Web Control Panel. It includes quick tips on how to execute all the essential site management duties. The Help area provides thorough how to article tutorials and step by step video training. You can open the Help area by clicking the Help or Video buttons in the top right side of each Control Panel section.