Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center built into Cheap Web Space’s Web Control Panel features a collection of help articles and frequently asked questions. Aimed at resolving any common problem that you could possibly run into, they are contributed by our support team of practiced technicians.

  • Top quality support service

  • Video Tutorials

  • For users who would like to learn how to fix a typically experienced problem by watching a video lesson, we have added a selection of video tutorials to our Web Control Panel. All the tutorial video clips are concise and simple to grasp. They offer visual demonstrations of various website administration procedures.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24–7–365 client care service and come with a 1–hour support ticket response time guarantee. Our skillful tech support engineers will be available to you around the clock and will settle any issue that you may chance upon within maximum sixty minutes after the customer support ticket submission. In most cases, a reply will be given to you within 20 minutes.